Face Shape Guide for Glasses

Wondering which glasses are best for your face shape? It’s all about finding a style that makes you feel confident – and we’re here to help.  

Sometimes, having a general idea of your face shape can be a good starting point when you’re shopping for glasses or sunglasses. Learn how to work out whether you have a round, oval, square, diamond, triangular, or heart shaped face and get expert recommendations on which frames will best suit your face shape.  

If you’re ready to get specific, we’ve also answered the most common questions we get about glasses for small, wide, or long faces, big heads, large foreheads, high cheekbones and even (yes, it’s a popular one) glasses for bald men.  

Take these suggestions, make them your own, and read on for everything you need to know about finding glasses for your face shape.  

What is my face shape?

In order to choose properly, you first need to identify your facial features and figure out which category your face shape falls into: 

  • Square shape face: Broad forehead and chin, wide angular jawline 
  • Round face: Forehead, cheeks, and chin are similar in length and width, with soft cheekbones and jawline 
  • Heart shape face: Wide forehead, narrow chin, prominent cheekbones 
  • Diamond shape face: Narrow forehead and chin, wider cheekbones and full cheeks  
  • Oval shape face: Narrow forehead and chin, high and wide cheekbones, subtly curved jawline  
  • Triangular shape face: Narrow forehead, wide jawline and chin 

It’s important to remember that your face shape is yours alone – almost nobody’s face is a perfect heart, circle, square, and so on.  

Most faces are actually a combination of a few different shapes: rounded chins and tall foreheads, angular features and tapered jaws – which is great news, because it means there are plenty of glasses styles that look great on all shapes of faces!  

How to work out your face shape 

When figuring out your face shape, look for the shape that is the most like yours — it’s likely your chin is a little more pointed than the “typical” oval, or your forehead a little wider than the “usual” triangle.  

  1. Look at your jawline in the mirror – is it curved or angular?  
  2. Now look at your forehead – is it wide or narrow? 
  3. Finally, time for your cheekbones – are they soft or prominent? 

Once you have these answers, you should have a general idea of what shape your beautiful face is.  

Choosing glasses for your face shape  

Once you’ve worked out your face shape, you can start to shop around for frames that are a great fit for you.   

Remember – these are all just guidelines to help you determine how to balance and compliment your features. (Extra emphasis on guide.) Making your own style rules can be a fun and expressive way to show your personality and vibe. 


Glasses for square shaped faces


Square Face Shape

Square faces often have bold, angular features and cut a clean, straight line from the forehead to the jaw.

Look for rounded, thinner frames that are wider than your cheekbones, while remaining proportional to the length and width of your face: 

  • Round frames: Bring contrast to angular features 
  • Oval frames: Soften and balance defined square face lines  
  • Coloured frames: Draw attention to the eyes  

square face shape female

Sunglasses for square face shapes 

 If you’re shopping for sunglasses for a square face, choose curved sunglasses designs that are wider – these will help soften sharp angles and balance your cheekbones. And for a bold statement, give cat-eye shades a try. 

Shop Glasses for Square Faces >>


Glasses for round faces


Round Face Shape

Round Face Shape

Round faces are all soft curves and smooth lines, roughly the same width from the jaw up through to the brow. With round faces, the cheeks are usually full and the chin is rounded.  

When choosing glasses for round face shapes, select frames that add definition. Choose bold, angular glasses with clean lines: 

  • Rectangular framesAdd contrast to facial structure 
  • Angular and geometric framesAdd sharp, distinct lines to create balance 
  • Upswept frames such as cat-eye or D-frameDraw attention to your eyes

Round face shape male

Sunglasses for round faces  

If you’re looking for sunglasses for round faces, stick to the same advice and make a statement while flattering your features with rectangular, D-frame, or squared-off cat-eye sunnies.  

Shop Glasses for Round Faces >>


Glasses for heart shaped faces


Heart Face Shape

Heart Face Shape

Heart shaped faces are widest at the brow, narrowing down through to the chin with high cheekbones. This face shape can be either long or round.  

When finding the best glasses for heart shaped faces, get playful with opposites and look for winged-out or wide frames that jut out slightly wider than the forehead, with rounded bases to balance and complement features:  

  • Aviator frames: Add width and contrast  
  • Rectangular or oval frames: Bring balance between forehead and chin  
  • RoundSoften angular features 

heart face shape female

Sunglasses for heart shaped faces 

Find frames that are proportionate to your face by looking for styles that have a deep base and subtle wingtips that are slightly wider than your forehead. Aviators and D-frame sunglasses are great options. 

Shop Glasses for Heart Shaped Faces >>


Glasses for triangle shaped faces


Triangle Face Shape

Triangle Face Shape

Triangular faces are widest on the bottom and narrowest on top. To compliment your features and add contrast, look for frames that play with opposites (featuring wider top and narrower bottoms) and mix round and angular shapes: 

  • D-frames: Defined brow line brings definition  
  • Aviator: Curved bottom softens cheekbones  
  • Cat-eyes glasses: Draw attention to your eyes  

Sunglasses for a triangle shaped faces 

Balance your features with a pair of sunnies that are the complete opposite in structure; look for designs that are widest at the top and narrowest at the bottom, like cat-eye sunglasses or D-frame shapes.  

Shop Glasses for Triangle Faces >>


Glasses for oval shaped faces


Oval Face Shape

Oval Face Shape

 

Oval shaped faces have a narrow forehead and slightly narrow chin, which typically creates a long face silhouette.  

For an oval face, choose glasses that emphasize the natural balance and add angles to your face’s subtle curves. Look for frames that are as wide as the widest part of your face, which is typically the area around the eyes, in a shape that adds subtle contrast to your features:  

  • Square or rectangular glasses: Add sharper angles for definition 
  • Geometric shapes: Get playful with shapes and angular contrast 
  • D-frame: Wide frames compliment a narrow silhouette 

oval face shape male

Sunglasses for oval faces 

You can have a little – or a lot – of fun with your eyewear choices. Dare to be bold with a statement-making style, like a fierce cat-eye or an edgy pair of aviators. If you’d like to keep it classic instead, try iconic D-frame sunnies. 

Shop Glasses for Oval Faces >>


Glasses for diamond shaped faces


diamond face shape female

Diamond shaped faces are defined by a narrow forehead and chin with angular jawline, defined cheekbones and full cheeks.  

Look for frames that draw attention to your eyes while bringing a softer contrast to angular features. Curved frames with delicate lines tend to be especially complementary for diamond-shaped faces: 

  • Oval glasses: Balance out angular features 
  • Cat-eye or D-frame glasses: Play with opposites and draw the eye to the brow line  
  • Round glasses: Bring soft contrast to defined forehead and chin 

diamond face shape male

Sunglasses for diamond faces 

Look for sunglasses that stand out against your features – a bold cat-eye or classic D-frame will bring both contrast and softness, while rectangular sunglasses are a subtle, complementary option.  


More face shapes and features 

If you’re looking for tips based on a specific feature or the size of your face, we’ve put together some tips. 

Glasses for a small face

For a complementary fit, choose glasses that are as wide or slightly wider than your face – look for a lens width of 50mm-52mm and nose bridge of

When looking for glasses for long faces, opt for a shape and style that brings contrast, such as square or geometric frames or a taller, oversized style. Two-toned glasses can also draw attention to the eyes and cheekbones.  

Glasses for a wide faces or big head

When shopping for glasses that fit a wide or big head, choosing frames that are slightly wider than your face can often provide complementary proportions.  

Glasses for bald men

Choose glasses that reflect your personality and sense of style – frames with sharp lines, such as geometric or square, will create instant contrast, while rectangular or oval frames offer a more subtle effect.  

Low-bridge fit glasses

Designed for those who have a low nose bridge, high cheekbones, or wide face, our Low-Bridge Fit glasses ensure a comfy fit (no sliding, no pinching!) crafted for specific face shapes.  

Tips for choosing glasses for your face shape 

And now, the fun part.   

Once you’ve chosen which glasses are the best option for your face shape, you’ll be able to find a pair that will complement your features and bring a natural balance to your profile.   

We have frames for round, oval, square, diamond, triangular, and heart shaped faces. (And the same goes for sunglasses). If you need help narrowing down the options, follow our face-shape shopping tips.

Use the Virtual Try On tool: Simply click ‘try on’, enable your camera, and you can get a sense of how your favourite styles look. Remember – Virtual Try On isn’t an indicator of fit, so be sure to enter your PD and check glasses measurements to help get a sense of sizing.   

Not sure what your PD is? Learn how to measure PD at home.  

Find your measurements: When shopping for the best fit, getting your glasses measurements right is key to finding a pair that make you look and feel great – learn how to find your glasses measurements 

Pick a colour: If you’re not sure which glasses colour or material to go for, check out our guide on glasses frame colours for advice on which styles might complement your hair colour and skin tone.   

Whether you opt for something bold or subtle, vintage or modern, statement or versatile, we’ve got plenty of frames to fit your beautiful face. If you’ve got questions or want to chat more about style, you can reach out to our Customer Service team 24/7 by chat, email, or phone.  

Make sure to share your selfies with us using #SeeClearly on Social.   

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60 Comments

  • Reply January 30, 2019

    Sarah Poulin

    I ordered glasses for my husband a couple of years ago from elsewhere because Clearly had removed the “Try on View.” I need glasses for myself again, and I see it’s still not back. Looks like I have to look elsewhere. How disappointing!

    • Reply February 1, 2019

      Christine N.

      Hi Sarah! Thanks for choosing Clearly as your eyewear provider. We’re sorry our “Try On View” feature isn’t available at the moment, but we have some good news! We will be bringing back this feature fairly soon, so keep your eyes peeled! 🙂

  • Reply February 5, 2018

    Tracy

    Man, I just messaged the Facebook page in hopes that maybe Try On View would be coming back… and then I found this article. Not a chance am I ordering without at least the idea of what the glasses would look like. You are sorely deluded if you buy into this ‘face shape’ stuff. People don’t fit perfectly into little categories like that.

    Try On View was seriously the only reason I placed my order to begin with, and why I’ve recommended Clearly to others. Everyone I know was apprehensive about ordering glasses online until I said “oh no, they have this super cool feature…” and now you don’t. So disappointing. I guess, let me know if you ever bring it back, I’d happily try ordering again, but I won’t be without the Try On View. Best part of the website and you removed it.

  • Reply January 11, 2018

    Amber

    I just went to purchase my third pair of glasses via Clearly, and am SO disappointed to find the removal of the “Try On View” since my last purchase. I can’t justify purchasing without this option, so I guess will have to look elsewhere.

  • Reply December 13, 2017

    Christina

    Very disappointed with the removal of Try On View since my last purchase. I always used this view in conjunction with the glasses measurements. It’s really hard to gauge appearance without.

  • Reply December 6, 2017

    Alicia

    I have to get glasses for my 3 teenagers and was going to do so through your site but without a the try on view this seems pointless. Not only have my kids outgrown their old glasses so putting in sizes from old glasses is not going to work in finding a proper fit, but now there is no other way to know at all if anything on your site will look good on them. Very disappointed.

  • Reply September 19, 2017

    Lindsey

    I am saddened to see that even after a full year of feedback on this page regarding the discontinuation of “Try On View”, there is still no alternative available on this site at this time. Like many of your customers, I can certainly use the measurement comparison and always did when selecting frames, but it was seeing the glasses virtually on my face that determined whether or not I would make the purchase. I am very unlikely to order glasses from Clearly moving forward. How disappointing.

  • Reply August 25, 2017

    kate

    I entered my measurements through the MyFit feature and to my sadness I received no matches.
    I guess there’s one good thing about MyFit – it tells you when you don’t have stock for me.

    Thanks.

    • Reply August 31, 2017

      Sarah Arboleda

      Hi Kate,

      What were your measurements? Maybe we can help.

      Thanks,

      Sarah

  • Reply August 23, 2017

    Alvin

    Like many others, I came to the site for the first time in a while to pick a new pair of glasses, but without Try Out View, I’ll have to go elsewhere.

    Unless you don’t mind me ordering 20 pairs of glasses and returning the 19 I don’t like…

  • Reply August 14, 2017

    Kay

    Yep, won’t be buying anymore from clearly. I was suggested on the site using all the dimensions required, and I happened to find them in the store, the were FAR too big for my face shape and looked ridiculous on me. I’m not about to buy glasses without even the option to see how they look on me. The technology for showing an accurate fit is being utilized by your competitors, no reason you can’t do so as well.

    • Reply August 31, 2017

      Sarah Arboleda

      Hi Kay,

      We’re sorry to hear about your experience. All feedback is being passed along to our development teams for review, but in the meantime please contact us at 1-866-414-2326 so we can assist you with your most recent order.

      Thanks,

      Sarah

  • Reply August 4, 2017

    Tawnya

    Sorry, but will be finding another source for glasses. Ordered my last two from Clearly, but without the try-on view, I won’t take a risk. While more expensive, I think Warby Parker will be getting a new customer.

  • Reply August 2, 2017

    Melissa

    As others have mentioned, when I logged onto the site and had to poke around for a while looking for the ‘try on view’ until I realized it has been discontinued, it would have been nice if this were noted somewhere on the main page.

    Some of the prior comments regarding the discontinuation of this feature have very favorable recommendations, such as maintaining the try on view with a disclaimer, remembering the Pareto Principal, etc. I also have purchased multiple pairs of glasses utilizing the try on view, and had incredible success. This view actually saved me from purchasing a frame that would have looked terrible, and instead, choosing a frame I receive weekly compliments on.
    Quite often people will ask where I purchased my glasses, and like others, I always highly recommend this site for the superb options and, more importantly, the try on view.

    Sorry to see this feature disappear. Clearly Contacts should take your stakeholders feedback into consideration and re-assess the decision to discontinue this feature.
    As you mentioned above, free shipping is definitely favorable, but remember your clients time as well. It takes a while to find a frame, wait for the shipment, realize the frames are not as expected, return the product, wait for the credit, start again. Perhaps an analysis of the overhead cost to address peoples complaints re: Try on View vs, overhead resources required to process all the returns of glasses purchased without Try on View? I would not be surprised if the number of returns increases with the discontinuation of this feature.

    Signed,
    – Someone whose about to buy glasses which don’t properly fit her face…

  • Reply August 1, 2017

    Brittany

    I just wanted to say as well that the only reason I ordered for clearly.ca was because of the “Try On View” …. really hoping they bring it back or else I won’t be ordering again.

  • Reply July 26, 2017

    Harley

    I bought several pairs of glasses from your site using “Try On View” and was ALWAYS happy with the outcome as the actual outcome was extremely close to the on-screen image. I tried your My Fit tool and face shape recommendation and to be honest they were useless. Without try on view I will be taking my business elsewhere as there are many other providers that have a version of try on view. If you do decide to bring “Try On View” back please email so I can return as a customer.

  • Reply July 8, 2017

    Kira

    I just got a new prescription today and was going to order a pair of glasses with the digital lenses. I can’t believe the “Try On” view option has been removed – what a horrible decision. It looks as though many others have expressed their disappointment, and I’d imagine there are even more who haven’t bothered leaving a comment but have quietly gone elsewhere. I sure hope you reconsider this move – I simply don’t feel comfortable ordering without the Try On view.

  • Reply July 5, 2017

    10 year Clearly Customer

    I’ve only ever purchased glasses from Clearly the last 10 years. The try on view was 100% effective for me every time. What a horrible decision to remove it. This is the first time I’m venturing over to other websites to see what’s out there.

  • Reply June 24, 2017

    Scott

    Try on view has worked for me 100% of the time… in fact; it’s the reason I use clearly.ca to purchase my glasses.

    Bad choice getting rid of this strong feature… think someone will be fired over this one…

  • Reply June 17, 2017

    Lindsay

    No more try on view :'(

    Was a customer for a long time… recently mostly purchased contacts. I’m sad this feature is gone and don’t see myself purchasing eyeglasses again. I had recommended your site to many people for that particular function. Has anyone found a similar function on an alternative site???

  • Reply June 12, 2017

    Carissa

    I hope you bring back the Try On View function.

  • Reply June 10, 2017

    Danika Ellis

    You’ve clearly committed to not bringing back the “try on” feature, but I just wanted to add my name to the list of people who will no longer be buying glasses from Clearly Contacts because of this change. Replacing this with “Look at these three drawing of faces and pick which one kind of look like you, then trust us that you’ll like how these look on your face” is not at all helpful.

    I used the try on feature to try glasses that I never would have though would look good on me, and was surprised that they actually looked okay in the feature. I bought them, and they are by far the best frames I’ve ever had. Without being able to see them in try on mode, I never would have tried them. I guess I’ll go back to in-store purchases, even if they’re more expensive. At least I know what I’m getting.

  • Reply May 30, 2017

    Nina

    Another disappointed customer voicing that it was A) shocking that you removed the “Try on View” option in the first place and B) that after so many comments/complaints that it has not been brought back yet. I tried the Fit Me tool and it’s impossible to tell how the glasses will fit my face, even if I chose a shape as suggested. Also, I don’t see how using the company’s models will help people in choosing their own pair of glasses. Not a smart move Clearly.ca. Whomever made this decision internally did not think this through and you’re making it worse by not bringing back the feature that was so liked by all.You “clearly” can’t “see” what your clients want.
    BIG thumbs down.

  • Reply May 10, 2017

    JohnLouis

    Wow….

    What an incredible post…..

    It is very true and pretty obvious that the size of your face plays a vital role in picking the right pair of glasses. The eyewear that you are picking for yourself must be compatible in terms of size and proportion of your face.

    A large size of the frame goes with a large face and a smaller frame will look good with a smaller face. Contrasting frames should also be considered to your shape.

    My eye site is weak and I have been wearing glasses, since the age of 14…..Right now, I am 34, so, you can imagine my situation that what it feels to wear glasses 24X7. My thoughts were changed when I tried eyeglasses from http://www.classicspecs.com/collection/mens-eyeglasses/ store. TRUST ME….it was an awesome experience.

    BUT…..trend have changed today…People prefer wearing glasses as a style statement.

    I completely agree that eyeglasses should be chosen according to your face shape and size. The right choice can make your stand out even with geek style eyeglasses.

    Thank you so much for sharing this

  • Reply March 18, 2017

    Dan

    I’d like to add my voice. The ‘try on view’ was great. It is unfortunate that some customers couldn’t understand the obvious limitations of such a system. I bought several pairs of glasses and always got EXACTLY what I expected. Wouldn’t a disclaimer combined with your new system work much better than complete guesswork based on ‘face shape types’? Face shape is 2 dimensional. Granted, so is a picture, but the picture has the illusion of depth and from a logical perspective this allows you to make MUCH more informed decisions. I am VERY disappointed. Why not offer the try on view as a tool for those who want it? This will almost certainly flood your returns department with people NOT getting what they want, much more than the few people who didn’t measure their eye width properly, couldn’t envision the lighting difference, or had differing / unrealistic expectations of how they would look with their new glasses. This one more example of lowering the bar for all the morons out there.

  • Reply March 17, 2017

    Abby

    I don’t understand how you can think that the My Fit is a good substitute for the Try On View!
    No matter how well a pair of glasses fit my face, I won’t purchase them if I don’t like the way they LOOK on my face with my hair color, eye color and skin tones. That’s like saying you should buy a dress because it fits you not because of the style and color.

    It seems you are going to lose many customers over your decision to take down the Try On View. Me included.

  • Reply March 13, 2017

    Kym Kelloway-Lee

    My husband I have bought from clearly.ca for years and have consistently used the try on view. The ease that the try on view provided, now that it is gone, will definitely impact purchasing glasses from Clearly in the future as neither of us bothered reading your suggested face types – truly, these generalizations of our faces does not help with selecting glasses that are worn daily.

    I was very curious to find today that clearly.com.au still offers the try on view.

    Only because of the current lens sale did we purchase just one pair each (I normally buy multiple pairs) but it took a very long time to select without the try on view.

    Lastly, the favourite’s feature now dumps your saved frames between sessions, this just started on Saturday – so taking a moment to think about your favourites is now also gone.

    Clearly, before you go ahead and make changes to your website, I respectfully suggest so that you don’t lose more of your faithful clientelle that you do some extensive real user costumer feedback. Then when you make changes please inform your consumers of the changes so that they don’t have to surf the internet looking for answers as to where known and trusted features have gone.

  • Reply March 12, 2017

    Danielle

    Like a number of customers, I was extremely disappointed to find the Try On View feature had been removed. I had a great deal of success with it in the past and had not only purchased glasses through the website for years but had also recommended the site to numerous people because of it. It was an incredibly convenient, helpful, frequently reliable, and time-saving tool. I can’t help but see this decision as taking a huge step back in customer satisfaction. I often wished other businesses would find a way to incorporate a similar feature to make online shopping easier, resulting in fewer disappointments and saving time both on browsing and on returns. However, the features put in place of the Try On View have made shopping for glasses no easier than shopping online for shoes and clothing. A trip to local eyewear stores has now become more convenient, reliable, and efficient.

  • Reply March 8, 2017

    Cheryl habart

    I’ve bought around 5 to 6 pairs of glasses using the try on view and all have been great with the exception of one pair. Love the try on feature. Without the try on view feature…you’ve lost a loyal customer and a customer that recommended you to many. Bad move for sure!

  • Reply March 3, 2017

    Marty

    Seriously bring back the ‘Try On View’ — it is OK to make a mistake (marketing or otherwise) if you recognize the bad move and turn it around.

    You can always offer it with a strongly worded DISCLAIMER — along with your new and far less effective techniques.

    In business and life in general always remember the 20/80 Pareto Principle — I am confident the number or your dedicated regular purchasers (including me) are no longer ordering.

    Very Truly,
    Marty
    Los Angeles

    ps: I have owned the same popular LA nightclubs for almost two decades — we have made many mistakes in both trying to fiddle with what’s working and chasing current trends — the quicker we recognize our mistakes the quicker and more effectively we stop the bleeding and our business returns to a growth pattern. Please, please return this much loved tool. Additionally, not a day goes by when a stranger doesn’t compliment my glasses and I tell them about your ‘Try On View’ and they immediately ask for your website — you can’t buy that type of response! For the love of God please bring it back!

  • Reply March 1, 2017

    Tamara

    Hello, I purchased a pair of glasses from your company a few years ago when you had the ‘try on view” feature and was completely happy with that tool and, as well, with the glasses I received. I just returned to your site to choose another pair (or two) and was totally surprised that you have eliminated such a user friendly, completely essential and valuable tool for your customers! I completely disagree that the “my fit” tool is a better option and if you feel that it provides such valuable information to customers then, perhaps you should include it in addition to the “try on view” feature as opposed to having it as the only option. Unfortunately, I won’t be ordering glasses from you for this reason.

  • Reply February 27, 2017

    Frank Delaware

    It’s time for me to get new glasses, and I was curious about how you would go about choosing the right ones for you. I never knew that if you have a more square face, then you should choose a thinner frame that won’t overwhelm. It would be nice to not have to worry about the frames I get matching with everythinh in the end.

    • Reply March 1, 2017

      Sarah Arboleda

      Hi Frank,

      Choosing the right frame is always a combination of factors, but one of the biggest is just personal style — if you like your glasses, then in the end that’s all the matters. A lot of fashion rules around face shapes are just there to help make the selection process a little easier, but sometimes the information can seem overwhelming or confusing.

      If you think you have a more square face, in general, then smooth, rounded edges or up-turned temples can be a flattering option. If you know that you often have a hard time fitting the u-shaped “saddle” bridge on your nose, then adjustable pads help make the fit process easier. If you find that your glasses often come loose at the arm, then spring hinges are a good choice.

      If you’d like assistance picking out your next pair, you can always give us a call at 1-866-414-2326.

      Best,

      Sarah

  • Reply February 26, 2017

    Natalie

    Please bring back try on view and perhaps radd disclaimer that glasses may not look the same in person. At least have pics of frames on models so we can get an idea of what they look like. Myfit is of no use to me.

    • Reply February 27, 2017

      Sarah Arboleda

      Hi Natalie,

      Thank you very much for your feedback. With some brands, we have included shots of frames on our own colleagues so that our customers can get a better idea of what the glasses look like on different faces.

      At this time, most of the photos on models can be found on glasses from our house brands, which include Derek Cardigan, Kam Dhillon, and Joseph Marc.

      You can see an example on this page if you scroll down:

      https://www.clearly.ca/glasses/derek-cardigan/derek-cardigan-7004?v=brown-tortoiseshell#/?_k=h8e7i7

      This is not currently available for all frames on site, and we understand and apologize for the frustration caused. We are working tirelessly to find new and better ways to buy glasses online, although we don’t want to make any guarantees about individual software updates or programs until they’re final at this time.

      Thank you again for taking the time to share your thoughts — they are appreciated.

      Best,

      Sarah

  • Reply February 21, 2017

    Milan Aspe

    Came back to buy a second pair – won’t be a returning customer without the try on view. Very disappointed its been removed. Would rather have it and have differences resulting in a return than no idea what I’m getting.

  • Reply January 14, 2017

    Annie

    Just thought I’d throw in my two cents as well about the Try On View. I bought my last pair of glasses on your site using the Try On View. A friend of mine had purchased glasses using Try On and had recommended it to me. I decided to give it a shot and loved it; I was actually surprised at how well it worked. I’m now looking for new frames and like many others here, am disappointed that the feature is gone. I wouldn’t buy a pair blind. For me, the “MyFit” feature isn’t really an adequate substitution – my current pair is a bit small and I’m looking for frames that are slightly larger this go-round.

    In any case, I’m disappointed the feature is gone and wouldn’t purchase through the site without it. I’ll have to rely on your brick-and-mortar stores which unfortunately don’t carry all options.

    Hope you bring it back in the future!

  • Reply January 13, 2017

    Stephanie

    Have to agree with everyone above.. don’t see how the try on view hurt to have left on the site.. I want to see HOW they look on me not just how they will fit… as others have said- terrible decision on clearlys part. And unless a “vision care rep” can do what the try on view did- which they obv can’t, then talking to them is a total waste of my breathe. Two thumbs down!

  • Reply January 4, 2017

    Andrew Brock

    Sad to say I’m also apart of the group that loved the “Try on View” and am saddened to see it go. I loved being able to check favourites, save them, try new ones on and see how they fit my face. The size and dimensions of the glasses are not the only thing. It’s how it looks on my face which is the most important to me. Previously, your website was seamless to me and it fit my needs perfectly. I would be shopping on it regularly to try out new looks before making a purchase. I would talk up your website to everyone who wanted to talk glasses and tell them how amazing it was, and how “posting a photo of yourself and seeing what the glasses look like on you” was the first thing I mentioned.

    Now I’m deeply disappointed in this new format. I don’t talk about your website anymore and find the process very hit or miss. Lately I purchased 2 pairs of glasses. One I like and the other, I thought would look good on me, turned out to be a disaster. They looked terrible and I had to return them. While I appreciate the return policy, I find it frustrating that I had to return them in the first place when I know with the old way this probably would not have happened.

    Is it possible to bring, “Try on View” back? There are a great many people who would appreciate it.

    Thanks!

  • Reply December 18, 2016

    Aline Yonkman

    I hate that you have removed the “try on view”. What were you thinking!! I like the “fit view” thing, but you had that before. I used to just put in my previous glasses specs myself. Between knowing the size of my previous glasses and checking out how they looked on me in a photo, I felt I was able to pick a pair of glasses that fit and looked good. You have now removed (i’m not sure why) part if of this very useful system. PLEASE bring it back.

  • Reply December 9, 2016

    Holly

    I am truly disappointed that the “try on view” feature has been removed. I have purchased eye glasses for myself, my husband and my daughter with great success with the “try on view”. I’m a little lost and confused as to which way to go. We all LOVED the try on view feature. BAD MOVE, super disappointing.

  • Reply November 28, 2016

    Elaine Prophet

    Sorry, another customer here very disappointed that there is no longer a try-on view. I also had to hunt to find out what happened to it. It would have been nice if I didn’t have to open bunch of windows before finding out that the feature has been removed. Perhaps a button on one of the search pages explaining that the feature has been removed would have been a good idea.

    The last pair I ordered I chose from try-on view, and they were perfect. My face is very difficult to fit, and size isn’t the only factor. Without try-on view I can’t trust that the glasses will look right. I don’t have time to be trying on glasses via mail. I guess I’m back to brick and mortar.

    Elaine Prophet

    • Reply November 28, 2016

      Sarah Arboleda

      Dear Elaine,

      Thank you very much for your feedback. I do apologize for the inconvenience and frustration caused, and will pass your concerns and suggestions on to our web team for further review.

      If you’d like to speak directly with a Vision Care representative about fit, you can always contact us at customerservice@clearly.ca or 1-866-414-2326.

      Otherwise, if you are located in Vancouver or Toronto, we do have physical locations that you can visit to try on many of our exclusive brand frames in person.

      Best,

      Sarah

  • Reply November 26, 2016

    Gayle Campbell

    I just ordered a pair of glasses using the new Clearly Contacts website…What a terrible experience. If it had not been for the 50% off lenses offer I would have never persisted through the site. I have shopped CC for years, but do not anticipate that I will be a customer in the future. I missed the try on view, the ability to select and retain favorites, and being able to set filters for the search criteria (lens height and material).

    I hope you will listen to the feedback of your disappointed customers and fix what was not broken.

    • Reply November 28, 2016

      Sarah Arboleda

      Dear Gayle,

      This feedback has certainly not gone unheard, and we are working diligently to find solutions to all of the issues that you have raised above. We know that comments like yours are invaluable to helping any business grow and succeed and we thank you for taking the time to share them with us.

      Best,

      Sarah

  • Reply November 22, 2016

    S. ALi

    Is there any glasses frame which is suitable for a sad face or in other words is it possible to make a face look happy with any type of glasses?

    • Reply November 28, 2016

      Sarah Arboleda

      Hi S. Ali,

      I too suffer from a “sad-looking” face, so luckily I do have some tips that have helped me find more uplifting glasses.

      Often downturned features can be balanced with an upturned frame — for instance, a cat eye or retro wingtip style that swoops upward, drawing the eye with it. Otherwise, bright, fun colours or intricate detail can add a sense of bubbliness or glamour to your overall look.

      Some frames I’d recommend that have a few or all of these features:

      For Women

      Kam Dhillon Claudia in Oleander
      Derek Cardigan 7049-49 in Amber
      Evergreen 6049-52 in Cherry Red

      For Men
      Joseph Marc Burrowes in Green
      Derek Cardigan 7036 in Light Brown Horn
      Derek Cardigan 7003 in Burgundy Rust

      Plus you can always give our Vision Care team a call — they’re happy to help with any style and fit questions.

      Email:
      customerservice@clearly.ca

      Phone:
      1-866-414-2326.

  • Reply September 21, 2016

    BETTY

    I HAVE A SQUARE FACE CAN YOU. EXPLAIN THE CLASSES ATLIUM TO ME. HOW DO THE ARMS STAY ON YOUR EARS?

    • Reply October 7, 2016

      Sarah Arboleda

      Hi Betty,

      The Altus glasses from Perspective still contain frame arms and a nose bridge, which fit over your ears and nose in the same way as a traditional acetate frame. The added advantage with these Perspective glasses is that the frame arm and nose bridge material is made with memory metal — so they can be twisted and bent (up to a point) and still retain their original shape and fit.

      I hope that answered your question, but if there’s anything else we can help you with, please call us at 1-866-414-2326 or e-mail at customerservice@clearly.ca

  • Reply September 21, 2016

    tammy smith

    Would like to a pair on

    • Reply October 11, 2016

      Sarah Arboleda

      Hi Tammy,

      If you’re looking for fit or style information, our Vision Care representatives are happy to help. Give us a call at 1-866-414-2326 or e-mail at customerservice@clearly.ca

  • Reply August 30, 2016

    Cleo

    What about diamond shaped and rectangular??

    • Reply September 1, 2016

      Sarah Arboleda

      Hi Cleo,

      We apologize for any confusion or concern caused.

      For the most part, a lot of rules similar to Triangle would pertain to Diamond, and Square to Rectangle. Also, your best bet can be to work with particular features rather than an overall shape for the best result.

      For instance, a smooth, rounded base on a pair of glasses works well with angular jaw lines, and winged-out frame tips elongate a narrower forehead.

      If you have more questions about face shape, we have fantastic Vision Care representatives who are always happy to e-mail and talk you through shape, size, and style. Give us a call at 1-866-414-2326 or e-mail at customerservice@clearly.ca.

      Thank you for taking the time to comment.

      Best,

      Sarah

  • Reply August 25, 2016

    Cassandra Stewart

    Really miss your try on feature

    • Reply September 1, 2016

      Sarah Arboleda

      Hi Cassandra,

      Thank you for sharing your concerns. We know many people relied on Try On View to give a sense of shape and size before ordering and people have been wondering why it wasn’t included on our new site.

      Our goal has always been to make finding a pair of glasses as easy as possible, and while we know that people loved Try On View, we also discovered that the tool just wasn’t able to give people an accurate depiction of the size and colour of the frames available on the site. People often let us know that there was too much of a difference between what they had seen on Try On View, and what arrived in the mail a few days later.

      We’re confident that our new on-site tool MyFit – which only shows glasses in your ideal fit range – has helped to bridge that gap. MyFit gives you a true comparison between your current pair and the selection of glasses that we offer on our site. Though MyFit functions differently than Try On View, our hope is that people will come to view it as a much more reliable and consistent representation of fit than our original program.

      We only want to provide you with tools in which we have complete confidence. That is also why we offer free returns on all orders — because, in the end, want you to absolutely love your glasses.

      Thank you again for reaching out, Cassandra. If you have any further questions or concerns, don’t hesitate to let us know. We have fantastic Vision Care representatives who are always happy to e-mail and talk you through shape, size, and style. Give us a call at 1-866-414-2326 or e-mail at customerservice@clearly.ca

      • Reply September 24, 2016

        Matthew

        I guess I’ll have to find another source for my glasses. I won’t risk ordering without seeing the try on view.

        • Reply October 7, 2016

          Sarah Arboleda

          Hi Matthew,

          We do apologize again for the inconvenience and frustration caused.

          If you have questions about fit and style, our Vision Care representatives are always happy to help you with choosing a new frame.

          Give us a call at 1-866-414-2326 or e-mail at customerservice@clearly.ca.

      • Reply November 4, 2016

        Derek

        Hi,
        I can’t believe your company took away “Try On View.” This has to be the worst marketing decision you could have made. There is no way I will blindly choose a pair of glasses without being able to see how they might look on my face. The “My Fit” is of no use and is a poor replacement. I will now have to find another company to deal with for glasses or have to actually go to a lens shop to find out how they might look.
        Bad, Bad, Bad Move!

    • Reply September 12, 2016

      Posy

      100% agree. I am so surprised that it’s been removed. I’ve ordered 2 pairs of glasses with it successfully (which I love love loved) but I don’t think I’ll fly blind with the next pair. You should reconsider this decision, clearly.

      • Reply October 7, 2016

        Sarah Arboleda

        Hi Posy,

        We’ve definitely received a lot of feedback from people who loved the Try On View, and this decision is not one that we take lightly, nor do we have any desire to ignore or diminish the concerns of our valued customers.

        At this time, we cannot guarantee the appearance of a similar online mirror, however we do have full confidence in the efficacy of our MyFit tool to ensure the best possible fit for any frames you see online.

        We do apologize for the inconvenience and frustration caused.

        If you have any additional questions, please contact us at 1-866-414-2326 or e-mail at customerservice@clearly.ca

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